Legal notice
Legal Notice
Operator contact
Email: info@silvajoias.com
Purpose of the website
This website presents and sells jewellery and accessories from Silva Jóias and provides information about products, orders and services.
Product and pricing information
We aim to keep all descriptions, images, prices and information accurate and up to date.
Colours may vary slightly depending on the screen used. Natural stones and pearls may vary in colour, shape and texture.
Prices, taxes, shipping costs and any other applicable charges are shown before the order is confirmed.
Intellectual property
The Silva Jóias name, logo, photographs, texts, graphic elements and other content on this website are protected by applicable law.
Reproduction, distribution, modification or commercial use of this content without prior authorisation is not permitted, except where provided by law.
Website availability
We aim to ensure that the online store remains operational and available. However, temporary interruptions may occur due to maintenance, updates, technical failures or events beyond our reasonable control.
This provision does not limit any liability that cannot be excluded by law.
External links
The website may contain links to third-party services or pages. Silva Jóias does not control the content or operation of those websites.
Use of external services may be subject to their own terms and privacy policies.
Data protection
Personal data is processed in accordance with our Privacy Policy and applicable law.
Customers can view and manage their cookie preferences using the tool available on the website.
Complaints Book
Consumers may submit a complaint through the Portuguese Electronic Complaints Book:
Alternative dispute resolution
In the event of a consumer dispute, the consumer may contact the competent Portuguese consumer alternative dispute resolution body.
The current list of alternative dispute resolution bodies is available on the Portuguese Consumer Portal.
Applicable law
This website and purchases made through the store are governed by Portuguese law, without prejudice to the mandatory rights granted to consumers by the applicable law of their country of residence.
Contact
For questions about this website, please use the Contact page or email info@silvajoias.com.